Aliasghar Pourezzat (University of Tehran)
Fatemeh Nadjar Shams (University of Tehran)
Resilience is an individual characteristic related to a person who can resist difficulties and adversities, reshape conditions and circumstances according to their aim. Transcribing this characteristic from an individual to a number of people requires the ability to inspire replication of the concept of resilience into culture and try to embed it into social communication. Thus, by expanding the resilience culture, we can produce resilience administration which can instill and continue the goal forward in a way that would make distinct causes in the perseverance. This kind of administration has a powerful capacity for defeating entropy.
By increasing negative entropy, the capacity of social resilience would increase. The aim of this paper is to discover the factors of which would create the most benefit among organizations’ members, and result in an observation increase in the perseverance of the organization. The more social capital and resilience you have in organization, the more effective in confronting the crisis you face. The main factors in increasing the level of resilience in crisis are justice, social capital, cooperative culture, ethical elegance, concentration of the group on problem solving, effectiveness of social system’s communication and supportive lingual capacity.
Resilience ethics shines at the middle chain of all these factors. Thus, we can claim that resilience ethics are the most important point in expanding an effective administration system, especially in confronting to social crises. Perhaps the secret of increasing in social coherency and resilience capacity, is a correct distribution of members’ information of individual and system’s abilities and capacities. Finally, in every crisis situation, clear and correct information from the situation would be of service to crisis managers.
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THEME B: Human Resources and Social Capital for Sustainable Development
Empowering Governance Stakeholders for Quality Public Service