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Learning Practices and Challenges among Thai Public,State Enterprise and Private Sectorsin Delivering Public Values

2/10/2019

1 Comment

 
Werawat Punnitamai
National Institute of Public Administration
Thailand


Creating learning values in organizations with the aim of improving service delivery is a must in today’s time. This study examines three dimensions of learning organization practices. The focus is on Thailand’s public enterprise sector, public sector, and private sector. The study consists of three major learning organization dimensions: (1) promoting a supportive learning environment within organizations; (2) establishing concrete learning processes; and (3) positioning a leadership that supports learning. A survey was done among individuals working in state enterprises and the private and public sectors in order to determine the effects of the role played by the above-mentioned sectors’ nature of business or
operations, its size, and its interaction effects in the success of establishing a learning organization.

An organizational-level Multivariate Analysis of Covariance (MANCOVA) reveals that private organizations exhibit significantly more activities across three learning organization dimensions: psychological safety, education and training, and knowledge transfer. Employees in private organizations–especially in the finance and banking sector–perceive a higher level of psychological safety under a supportive learning climate and environment. Additionally, the natures of business organizations–production, construction, and real estate–exhibit a higher level of concrete learning practices and reflection on work processes. Furthermore, the number of employees affects the process of analytical thinking within organizations. There were statistically significant interaction effects among
organization sectors, the nature of business, and number of employees on the sub-dimension, psychological safety in the workplace. Finally, this study discusses the challenges of psychological safety and leadership roles on creating learning practices, then, provides recommendations on leading roles in establishing a psychological safety environment as a fundamental ground for creating the learning organization.

1 Comment
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3/12/2021 13:24:37

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​EASTERN REGIONAL ORGANIZATION FOR
​PUBLIC ADMINISTRATION

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  • Home
  • About
    • Our Story
    • Constitution
    • EROPA Centers
    • EROPA Secretariat >
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  • Publications
    • Public Administration News
    • ARPA >
      • ARPA Editorial Board
      • ARPA Call for Papers
      • Publication Ethics and Malpractice Statement
      • Notes for Contributors
      • Abstracts >
        • 2019, Volume 30, Nos. 1-2
        • 2018, Volume 29, Nos. 1-2
        • 2017 Volume 28, Nos. 1 & 2
        • 2016 Volume 27, Nos. 1 & 2
        • 2015 Volume 26, Nos. 1 & 2
        • 2014 Volume 25, No. 2
        • 2014 Volume 25, No. 1
        • 2013 Volume 24, Nos. 1 & 2
        • 2012 Volume 23, Nos. 1 & 2
        • 2011 Volume 22, No. 2
    • EROPA Bulletin >
      • Call for Inputs
    • Resources >
      • EROPA Brochure & Forms
  • Membership
    • Members' Corner
    • Join EROPA >
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    • 2021 EROPA Conference
    • 2020 EROPA Conference
    • List of Past Conferences
    • Database for Past Conferences >
      • EROPA 2022 Conference
      • EROPA 2019 Conference
      • EROPA 2018 Conference
      • EROPA 2017 Conference
      • EROPA 2016 Conference
      • 2012-2015 Conferences
    • Carlos P. Ramos Award for Best Conference Paper
    • Asian Leadership Forum
    • Stories to Share
  • Activities
    • Latest Activities
    • EROPA ExP >
      • Find an Expert >
        • Peter Bergerson
        • Edna Estifania A. Co
        • Sofian Effendi
        • Akio Kamiko
        • Pan Suk Kim
        • Masao Kikuchi
        • Perla Legaspi
        • Lue Li
        • Akira Nakamura
        • Orlando Mercado
        • Jon Quah
        • Lisa Saye
        • Sombat Thamrongthanyawong
        • Prijono Tjiptoherijanto
        • Roger Wettenhall
        • Tao Zhang
        • Mohd Afzanizam Mohd Badrin
        • Wong Wai Lun, Vincent
      • JOIN ExP DATABASE
    • OYPA >
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  • #TAG Dialogue
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