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Reducing the Effect of Bureaucratization on Business Licensing Service in Indonesia

6/21/2018

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Muhammad Syafiq and Naufal Sabda Auliya
National Institute of Public Administration, Indonesia

Excessive bureaucracy has caused some bureaucratic pathologies that have impacted on the low performance of licensing services to start a business in Indonesia. The purpose of this study is to identify and analyze the problems in the business licensing process for starting a business, the barriers to simplify the process in business licensing service for starting business, and the strategy to optimize the business licensing process. Mixed methods of a qualitative nature have been used. Data shows that the problems in the business licensing process for starting a business are the number of required documents, the number of agencies involved, the emergence of unofficial fees, and the length of time. The barriers to simplifying the licensing process for starting a business are insufficient delegation of authority, lack of professional human resources, overlapping rules, less than optimal utilization of IT, and non-centralized population data. Some strategies that can be used in optimizing the simplification process of licensing service are synchronizing policies and regulations, delegating authority, optimizing the utilization of IT and capacity building of HR.

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    ARPA 2017
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EASTERN REGIONAL ORGANIZATION FOR PUBLIC ADMINISTRATION
National College of Public Administration and Governance
University of the Philippines, Diliman 1101 Quezon City
Philippines
Telefax: +632 929 7789
  • Home
  • About
    • Our Story
    • Constitution
    • EROPA Centers
    • EROPA Secretariat >
      • Sec-Gen's Corner
    • EROPA Chairperson
  • Membership
    • Members' Corner
    • Join EROPA >
      • Individual Membership Form
      • Group Membership Form
      • State Membership
    • State Members
  • News
    • Public Administration News
  • Conferences
    • EROPA 2019 CONFERENCE >
      • Conference Registration
      • Call for Papers
      • Venue and Accommodation
      • Travel Information
      • Announcements
    • Database for Past Conferences >
      • EROPA 2018 Conference >
        • Daily Bulletin
      • EROPA 2017 Conference >
        • Daily Bulletin
      • EROPA 2016 Conference
      • 2012-2015 Conferences
    • Stories to Share
    • Asian Leadership Forum
  • Activities
    • EROPA ExP >
      • Find an Expert
      • Join EROPA ExP >
        • Guidelines
        • Nomination Form
    • OYPA >
      • FAQs/Guidelines
      • OYP Nomination Form
  • ARPA
    • ARPA Editorial Board
    • ARPA Call for Papers
    • Publication Ethics and Malpractice Statement
    • Notes for Contributors
    • Abstracts >
      • 2017 Volume 28, Nos. 1 & 2
      • 2016 Volume 27, Nos. 1 & 2
      • 2015 Volume 26, Nos. 1 & 2
      • 2014 Volume 25, No. 2
      • 2014 Volume 25, No. 1
      • 2013 Volume 24, Nos. 1 & 2
      • 2012 Volume 23, Nos. 1 & 2
      • 2011 Volume 22, No. 2
  • Downloads
    • EROPA Brochure & Forms
    • EROPA Bulletin
  • Contact Us